WHAT WE DO
We usually start with a complimentary coffee meeting and VALUE Encounter.
Our Business Advisory Services consist of reviews & evaluations, identifying agreed priorities & scope and preparation of organisation work programs. Monitoring and guidance of delivery is often critical to achieving the objectives and the firm is committed to such processes.
Project Management activities on a full time or interim basis to bolster capability and accelerate outcomes.
Interim Management services that provide time to evaluate all available options and the right permanent solutions.
Coaching and Mentoring of executives, owners and aspiring managers.
VALUE Encounter Methodology
The cornerstone to an effective VALUE Encounter, whether the engagement is with prospective customers, networking to obtain new customers, or servicing the requirements of existing customers, is the relationship that you have with the party with whom you are communicating.
Not all relationships are the same; and not all customers are the same. Often when people operate in business they gravitate towards those individuals or organisations that they believe can help them the most, particularly when looking for new business opportunities or selling additional products and services to existing customers. This is a fundamentally flawed approach that can damage relationships and results in a significant waste of time and effort.
With a diverse and extensive network there are not many areas we cannot assess for our clients' benefit:
HOW WE OPERATE
Trilogy of Trust
The "Trilogy of Trust" is our theory that if we add value to the party to whom we were referred, the referrer's relationship with that party will be stronger for the introduction.
The "Nine Paradigms" argue that there are generally nine areas of expertise required to take a business to its full potential.
The "Johari Window" as applied by nem is a pattern that shows us how all knowledge falls into four quadrants that allow us to accept as a fact that there are things we know and things we do not know.
WHY ARE WE DIFFERENT?
nem thinks differently from conventional consulting firms. We understand what business owners want: quick results that generate profits and positive outcomes while building on the value of the business. We know there is no point trying to engage commercially if we cannot add value. As a result, we do not approach prospective clients by telling them what we do and how we do it: instead we ask questions, listen, and try to determine if we can genuinely help.
nem works differently to conventional consulting firms. We often commence work without commercial engagement letters and sometimes without any agreed fee. We operate without subordinates and refuse to establish a leveraged staff structure; businesses deal with partners only, and together through developed proprietary tools and processes we identify the hidden value and potential of the business.
nem behaves differently. We rely almost entirely on a network of referrals from people we know and trust. We are collaborative and responsive to even the most minor request from within that network. We are outcome-focused.
We do not overtly sell our services. We leverage our network of relationships and respect the relationships of others. We apply our VALUE Encounter Methodology to everything we do.