12 Hot Spots from the World of Compliance

How can some of the decisions made by companies’ Boards and managements be so out of tune with good common sense and integrity? Recent examples have been referenced in the Royal Commission into Misconduct in the Banking, Superannuation and Financial Services Industry being undertaken by Commissioner Hayne, but it’s not too difficult to find examples in other industries.

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Systems to Leverage Your Business

Why can some people maintain consistently higher sales levels than others? Ask any good salesperson and they’ll probably say they’ve got a system for selling. They ask particular questions, have certain answers prepared, implement strategies for customer relationship-building, and use tools and techniques that add value and build trust with customers.

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