We all like referrals as they usually convert to sales easily and are the kinds of customers we want to deal with. So how can we use other parties to grow referrals for us? There are two great options here: Endorsement Marketing and Influencer Marketing.Read More
nem Partners often ask clients “What keeps you awake at night? It is a nifty way to identify the crucial and most pressing risks and issues that a business is dealing with.
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If we want to gain long term sustainable profitable growth we need to measure not only what has happened but activities we are now undertaking that will generate results in the future. So what are future performance KPI’s?Read More
Most business owners measure growth in sales and are excited by higher results. High sales are often confused with success. Sustainable success only comes from generating growth in profit and it is increased profitability that generates more cash, pays for assets and ultimately generates wealth. To ensure profitable growth the measurement of the Key Performance Indicators (KPI’s) of your business is critical.Read More
You run a business and you are committed to its success. You have spent considerable time and effort recruiting a quality team with the right attitude, skill set and industry knowledge. So how do you lead this high quality team to achieve the desired results?Read More
We have all been there. The tradesman who doesn’t show up when he said he would, the call to the service centre that goes unanswered, or the waitress who is checking her mobile and not taking your order.
Increasingly customers are becoming more discerning and have more choice, so how do you improve customer service and your profitability? How do you turn customer interactions into repeat business?Read More
In his book The Roaring 2000s, Harry Dent explains the nature of the product and business lifecycle: its slow initial growth phase; subsequent rapid growth due to strong demand as the product is accepted; slow-down as the market matures and demand is saturated; and then decline as the product is replaced by another or interest in it wanes.Read More
“When you’re green you grow; when you’re ripe you rot” said Ray Kroc, founder of McDonalds. Business is a competitive game, and staying ahead requires continuous improvement and effort. The surest way to advance your company is being willing to learn from everyone and anyone. By staying green, you will avoid the curse of being an “expert” – knowing it all and having no desire to listen. You can improve yourself by reading, attending seminars, visiting trade shows, presenting at conferences, and otherwise interacting with knowledgeable peers and associates.Read More
Churchill once famously said “However beautiful the strategy, you should occasionally look at the results”.
And there is no better way of doing this than by mastering the art of business execution.Read More
5 Practical steps to drive Business SuccessRead More
In First Things First, Stephen Covey says “People expect us to be busy, overworked. It’s become a status symbol in our society — if we’re busy, we’re important; if we’re not busy, we’re almost embarrassed to admit it. Busyness is where we get our security. It’s validating, popular, and pleasing. It’s also a good excuse for not dealing with the first things in our lives.”Read More