Retail & Consumer Services
The retail sector is a fundamental economic driver in all Australasian markets and plays a significant role as a vehicle for social change, technological development and market disruption. Having withstood numerous disruptions over the last 20 years, retail has remained a vibrant, adaptable and dynamic industry sector.
Successful retail businesses and successful retail centres need to remain agile, perceptive to market disruptions, be aware of the impact of technology and most importantly, have an intimate knowledge of the changing needs of its customer base.
Services at a glance
Brand Marketing & Sales Growth
Comprehensive Business Review
Retail Health Check
22 Point Retail Store Experience Audit
Customer Dynamics & Retail Insights
Comprehensive Customer Analysis
Blind Spot Identification
Signage & Communications
Signage & Promo Audit
Stock Control Purchasing & Logistics
Range & SKU Review
Back Office Systems
Store & Retail Centre Development & Growth
Store design and cost analysis
Precinct Planning & Development
Merchandising and Store Layouts
Migration Planning – Market Review
Store Workforce Dynamics & Culture
Cross functional role analysis
Staff Knowledge & Training
Strategic & Business Planning
Strategic market analysis
Valuation & Sale
Asset/Business sale audit
Sale Process Support
Business acquisition & divestment.
Partners at a glance
Bernie qualified as an Accountant in 1973 and commenced his career as a Commercial trainee with BHP before working for Conga Amalgamated, the food & wine division of the Valmorbida Group. He joined RJR Nabisco in 1981 and moved through various financial roles, before a major career change wherein he ran the Foodservice division. The sale of Nabisco to Uncle Tobys saw Bernie return to finance at ICI Dulux.
Mark has extensive experience in the retail financial services industry across a variety of sectors with global marketing agencies; WPP (London) and Leo Burnett (Sydney), and with a number of global industry leaders including; American Express, Zurich and IAG.
With a background in strategic marketing and business development Mark has developed extensive expertise in defining customer and market dynamics, via the interrogation and interpretation of sophisticated data analytics and market research, which has been used to inform decisions and to leverage engagement with stakeholders across the entire retail value chain.
A lawyer by profession, David is a retail specialist in business growth and organisational transformation. Over the last 25 years, David has led/supported the migration, growth and transformation of several leading global retails brands in Australia and the Pacific Rim. He brings to nem a strong background in retail and is a champion of customer service/client insights. David also has a successful track record backed by innovation, strategic thinking and positive sector disruption.
Previously a partner at KPMG, Ian has over 25 years of experience in mergers and acquisition, with total sales exceeding A$5B covering many different industries. Ian has held senior positions in accounting, insurance, banking and investment banking. His skills cover capital raising for resort developments, preparation of property business plan and feasibility, funding and funding assessments for hotel developments.
Jo has been at the forefront of the emerging regenerative medicines, well-being and medi-spa sectors as they have expanded globally from a purely clinical to consumer retail experience. She commenced her professional career in the pharmaceuticals industry before extending into regenerative medicines - both biological and surgical - and saw her involvement in the emerging noninvasive cosmetics industry as it established itself as a significant growth sector in the UK and globally.